Privacy Policy

Last Updated: [24/02/2024]

1. Introduction

Welcome to Mimmark Safaris. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

2. Information We Collect

• Personal Information: Name, email address, phone number, payment details, and other details provided when booking a safari.
• Non-Personal Information: Browser type, IP address, pages visited, and other usage data collected through cookies and analytics tools.
• Third-Party Data: We may collect information from social media platforms or third-party booking partners when you interact with us.

3. How We Use Your Information

• To process bookings and payments
• To provide customer support and respond to inquiries
• To send promotional emails and offers (you can opt out at any time)
• To improve our website and services through analytics and feedback
• To comply with legal obligations

4. Data Sharing & Security

• We do not sell or rent your personal data.
• Information may be shared with service providers such as payment processors, travel partners, and guides, solely for operational purposes.
• We use security measures such as encryption and firewalls to protect your data.

5. Your Rights & Choices

• You can request access, correction, or deletion of your personal information.
• You can opt out of marketing emails at any time.
• You may disable cookies in your browser settings, though some features of our website may not function properly.

6. Changes to This Policy

We may update this policy periodically. Any significant changes will be notified via email or website announcement.

7. Contact Us

For any questions regarding this Privacy Policy, contact us at: Email: info@mimmarksafaris.com
Phone: +254 726 618924

Terms of Use

Last Updated: [24/02/2024]

1. Acceptance of Terms

By accessing and using Mimmark Safaris’ website and services, you agree to abide by these Terms of Use. If you do not agree, please do not use our services.

2. Use of Our Services

• You must be at least 18 years old to book a safari.
• You agree to provide accurate information when making reservations.
• Any unauthorized use of our website or services is prohibited.

3. Booking & Payment

• All bookings require a deposit to confirm the reservation.
• Full payment must be made before the safari starts, as per the terms specified during booking.
• Cancellations and refunds are subject to our cancellation policy.

4. Liability & Disclaimers

• Mimmark Safaris is not liable for injuries, losses, or damages incurred during the safari due to factors beyond our control (e.g., weather, wildlife interactions, third-party service failures).
• We reserve the right to alter itineraries due to unforeseen circumstances for the safety and well-being of our guests.

5. Intellectual Property

• All content on our website, including text, images, and logos, is the property of Mimmark Safaris and may not be used without permission.

6. Governing Law

These Terms are governed by the laws of Kenya. Any disputes shall be resolved through arbitration or legal proceedings within the jurisdiction of  Kenya.

7. Changes to Terms

We may update these Terms periodically. Continued use of our services constitutes acceptance of any modifications.

8. Contact Information

For inquiries regarding these Terms, contact us at: Email: info@mimmarksafaris.com
Phone: +254 726 618924